Are Your Industry Experts Competent?

Jeff here. Does your firm have an industry program?  Most firms would answer affirmatively, but do they really have an effective and sustainable approach? I began my professional services marketing career at Arthur Andersen and led marketing for one of the firm’s...

The Fallacy of Professional Services Productization

Next to cross-selling, “productization” (or the act of turning a successful engagement into a commercial product) is the holy grail of professional services firms.  Productization allows firms to package repetitive processes, achieve scale, increase profitability, and...

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