by Jeff McKay | Growth Strategy, Marketing Strategy, Most popular
I’m releasing a new Professional Services Marketing Assessment. Here’s what makes it different and why it’s important. Leaders who seek me out as a consultant are frustrated with their marketing results. They don’t have enough leads; their brands... by Jeff McKay | Culture, Growth Strategy
If you find yourself in a partner meeting having achieved consensus on a strategic choice without blood and guts having been spilled on the conference table, then you have probably not made a strategic choice. Professional services firms don’t build consensus... by Jeff McKay | Growth Strategy, Marketing Strategy
My wife says that I tilt at windmills when I try to convince the professional services world that Marketing is strategic and more than making things pretty. Business leaders say they have the “strategic stuff” covered. My marketing peers wonder why I expend so much... by Jeff McKay | Growth Strategy, Marketing Strategy
In Episode 3, Responding to the Threat of Content Marketing, Jason and I tackle the approaches professional services firms can use—must use—to defend themselves from the SaaS onslaught and the commodification of “proprietary” intellectual capital. Most... by Jeff McKay | Growth Strategy
This week two disparate events converged in my mind to provide some useful advice to professional services firms wanting to grow. The first event was the release of a professional services “high growth” benchmarking study. I’m not a fan of this report because I think... by Jeff McKay | Growth Strategy, Marketing ROI, Marketing Strategy, Most popular
“How much should a professional services firm spend on marketing?” is one of the most common questions asked by practice leaders and marketers in professional services. An agency colleague told me recently that the correct answer from most marketers is... by Jeff McKay | Growth Strategy
Planning for next year is well underway in firms around the world. Soon performance goals and marketing budgets will be allocated in hopes of achieving desired growth. It is an exciting and exhilarating time. Over the years, I’ve seen many zealous practice leaders... by Jeff McKay | Growth Strategy
Immersing yourself in business books will never make you a strategic thinker. Not in a million years. Clients and friends often ask me how I developed my “strategic thinking ability”—what they sometimes describe as my way of connecting seemingly disconnected things... by Jeff McKay | Culture, Growth Strategy
Firms often label themselves as “…a Leading (fill in the blank) firm.” I suspect they believe that saying as much will speak the result into being. Unfortunately, as most of us already know, being an industry leader requires much more than saying you are one. When I... by Jeff McKay | Brand Strategy, Growth Strategy, Marketing Strategy
In The Marketing Trend Devouring Your Core Business, I described how SaaS companies are using content marketing to aggressively commoditize traditional professional services firms. This week I offer some suggestions firms can put in place to immunize themselves... by Jeff McKay | Growth Strategy, Marketing Strategy
There is much talk about digitization’s impact on blue-collar jobs, including job elimination, skill depletion, and role obsolescence. From my vantage point, the risk is just as high, if not higher, for many “white-collar” jobs. The phenomenon is hitting some experts... by Jeff McKay | Growth Strategy, Prudence
If you have been reading my blog for some time, you know that one of the key tenets of my growth philosophy is that firms must align their core capabilities, market opportunities, and brand relevance if they want to set a smart growth strategy in motion. Today, we are...