Choose Your Value Proposition Words Carefully

Choose Your Value Proposition Words Carefully

Professional services attract some of the best and brightest people in business. We matriculate to top schools and graduate at the top of our classes. We are star athletes, cheerleaders, debaters, musicians, student council members, and more. We are competitive,...
Is Your Firm Suffering from Brand Envy?  Mistake No. 4

Is Your Firm Suffering from Brand Envy? Mistake No. 4

One of the most common refrains I hear from partners who are feeling the rebrand bug is that they feel their firm’s brand is not “cool” or “hip” enough. They want to be associated with a cool brand like Apple, Nike, Facebook, or “Fill in the blank.” Every...
The 3-in-1 Drivers of Brand Preference

The 3-in-1 Drivers of Brand Preference

Attributes that drive brand preference are akin to biblical laws. The Old Testament laws numbered 613. When Jesus was asked which of the laws was most important, he consolidated them all down to one; “Love the Lord your God with all your heart and with all your soul...
Why Top Firms Share Good, Bad and Ugly Client References

Why Top Firms Share Good, Bad and Ugly Client References

Why do firms only give out good references? Before making most purchases—large or small—I do my research. Amazon, Yelp, REI, Angie’s List and retail sites all give me opportunities to read client references. When I read reviews, I first read the five-star reviews and...
The Quest for the Perfect Professional Services Tagline

The Quest for the Perfect Professional Services Tagline

Professional services leaders and marketers often look at B2C companies as the yardstick for branding and taglines for their own firms. Nike, Apple, and Coca-Cola are brands that often come to mind. We are familiar with them all and have probably been “inspired” by...
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