There Are No Shortcuts to Professional Services Growth

Managing partners and practice leaders dread hearing certain refrains: "Our biggest client just left for a competitor.," "Our top consultant is quitting," and the dreaded, "We...

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Identifying Your Focus

Identifying Your Focus

Identifying your firm's focus is critical to long-term growth. The most successful firms are clear about who they are, whom they serve, and what value they deliver. An example of leadership, ingenuity, and selfless collaboration In the movie Apollo 13, after the crew...

The 3 Biggest Mistakes Marketing Leaders Make

The 3 Biggest Mistakes Marketing Leaders Make

“Send it to marketing and have them make it pretty” is a phrase you hear regularly in professional services firms. The “it” in the phrase could be a presentation, a proposal or any other brilliant marketing idea coming out of a practice. Most marketing organizations...

“Grow Everything” is not a Strategy

“Grow Everything” is not a Strategy

"I need your number by the end of the week!” is a phrase you've probably uttered or heard during your annual planning cycle. The “number” is the revenue bogey a partner or practice is “asked” to contribute to the overall growth of the firm and is expected to hit by...

Prudent Decision-Making for Leaders

Prudent Decision-Making for Leaders

St. Ignatius of Loyola said, “Prudence has two eyes, one that foresees what one has to do, the other that examines afterword what one has done.” Ignatius, was the founder of the Jesuits, an order of Catholic priests. He was born in 1491, of a family of minor nobility...

Six Beliefs Of Hazardous Firm Cultures

Contributed by Ted Harro Some organizations should have a warning label: Caution, working here can be hazardous to your health. Complications could include high blood pressure, weight gain, insomnia, and bleeding ulcers. Behind every hazardous work culture there’s...

Four Keys To A Successful Breakthrough

Four Keys To A Successful Breakthrough

“I’m worried about where you’re going here!” It had taken the CFO a day and a half to finally burst. He had been watching our planning session proceed, only commenting when his financial expertise seemed relevant. But after the CEO’s description of his expansive...

Three Mindsets of Long-run Salespeople

One of my first assignments in my new job was to fly out to see one of our firm’s clients who was well-known for being a bit of a pickle.  He was a middle manager at a very large telecommunications firm and was an old hand at dealing with… vendors. I was just the...