There Are No Shortcuts to Professional Services Growth

Managing partners and practice leaders dread hearing certain refrains: "Our biggest client just left for a competitor.," "Our top consultant is quitting," and the dreaded, "We...

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Brand the firm or the people?

I am often asked by leaders and marketers of professional service firms whether they should emphasize the firm's brand or the personal brands of its partners and thought leaders. Normally the argument goes something like this: "This firm has been here for more than X...

Time to Think

Time to Think

Do you set aside time to think, to ponder, every day? If so, where do you do your best thinking? At your desk? On a quiet walk? At the gym? While you sleep? If you're an extrovert, perhaps you talk it out with a confidant or peer. For my daughter, Alejandra, it's in...