ESG’s Impact on Professional Services

Environment, Social, and Governance (ESG) “marketing” is the season’s latest trend.  If you haven’t noticed, it might be a good time to start paying strategic attention...

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The Fallacy of Professional Services Productization

The Fallacy of Professional Services Productization

Next to cross-selling, “productization” (or the act of turning a successful engagement into a commercial product) is the holy grail of professional services firms.  Productization allows firms to package repetitive processes, achieve scale, increase profitability, and...

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